Returns & Exchanges

At Jolly Merch Shop, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. If your order isn't a perfect fit, our dedicated team is here to ensure your exchange or refund is processed as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original condition, ensuring all tags are attached, and include the provided packing slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.